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Personalized Tote Bags > Your Feedback/Our Feedback > Our 100% Satisfaction Guarantee!

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Our 100% Satisfaction Guarantee!


We want you to be confident that if you're not 100% happy with your order, you may return the merchandise for a full refund of your purchase pursuant to our refund and exchange policy.

Refund will be for purchase amount only. Sorry, shipping and handling costs are not refundable. If free shipping was given at the time of purchase, the shipping costs (had the free shipping coupon not have been applied) will be deducted from the refund amount.

Also: Personalized, embroidered or engraved items, and special orders are not returnable or exchangable.

Please remember to call us at 1-888-381-8870 for a return authorization (RMA number) prior to returning your order. Any orders returned without an authorization will be refused and/or charged a re-stocking fee of 25% of the order.

  Reliable-Fast Shipping, Top Quality Gifts, Great Customer Service

Order with confidence, see our Satisfaction Guarantee and Customer Testimonials
Please see Personalization Options and Personalization Font Styles before entering your engraving information.
Please read Shipping Information before placing your order.




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Our 100% Satisfaction Guarantee!

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