Customers must call Customer Service at 1-800-457-4022 to initiate claims for damages caused by UPS. We'll provide any assistance we can, however, all damage claims must be made by the customer within 48 hours of receipt of the damaged or crushed package(s).
We will not be responsible for replacing items if the damage is not reported to us in a timely manner. If you have difficulty reaching us by phone, you can also email us at info@onlinefulfillmentcenter.net
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